Questions, bugs and ideas are welcome. In the app, open Help → Support & Feedback → Contact Support / Send Feedback, or email contact@showgen.ca. You do not need an active subscription to contact support or read public Help.
Include your app version, device/OS, what you tried, and what happened. Screenshots are optional; remove private names and contact details first. Do not send passwords, verification codes, private invitation links, payment details or a complete backup with an initial report.
- Subscription and Purchases: Restore Purchases, Manage Subscription and Redeem Offer Code.
- Delete ShowGen Account: the in-app deletion path, confirmation and preservation of shared Band data.
- Privacy Policy: how ShowGen handles information.
- Backup and Restore: portable content recovery and its limits.
- ShowGen Support: more contact and reporting guidance.
Email is available for deletion assistance; the primary deletion action is General Settings → ShowGen Account → Delete ShowGen Account. Deleting a ShowGen Account does not cancel an Apple subscription.